At our digital marketing and web design agency, we strive to provide high-quality services and customer satisfaction. However, we understand that circumstances may arise where the customer wishes to cancel a service or request a refund.
Therefore, we have developed the following refund policy:
- If a customer wishes to cancel a service before work has begun, they will be refunded 100% of the payment.
- If a customer wishes to cancel a service after work has begun, they will be refunded a proportional amount based on the work that has been completed.
- If a customer is not satisfied with the service provided to them, they should contact us immediately so we can address their concerns.
- If we are unable to resolve the customer’s concerns, they will be refunded the full amount of the payment.
Refund Policy Terms:
- Refunds will only be processed within 30 days from the date of purchase of the service.
- Refunds will only be processed for services that have not been completed.
- Refunds will not be processed for services that have been delivered to the customer.
- Refunds will not be processed for services that have been suspended or canceled due to violations of the agency’s terms and conditions.
We reserve the right to modify this refund policy at any time without prior notice. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.